SHIPPING & RETURNS
We aim to post all orders the following day but please allow between up to 3 working days for orders to be dispatched as we are a small operation. Please get in touch if you need your order quicker.
£4.95: Standard Tracked (3-4 working days)
£14.95: Standard Tracked (5-8 working days)
£19.95: Standard Tracked (7-14 working days)
If an order is returned as ‘return to sender/undelivered’ the cost of reshipment is the customer's responsibility.
To upgrade your order to express shipping please contact us at email@example.com.
For international orders please allow -14 working days for delivery. Please bear in mind it is your responsibility to pay any taxes or customs charges that may be incurred once the items arrive in your country.
Your item must be in the same condition that you received it.
We will issue the refund once the item has been returned.
Items must be returned within 14 days of receiving them to be applicable for a refund.
As we are still a small business we do not offer a free returns service, return shipping is the responsibility of the customer.
Shipping costs are non-refundable. If you receive a refund, the refund amount will only be for the original cost of the item (excluding shipping costs). Items are returned at your own risk; we highly recommend using a trackable method of postage as we cannot accept any responsibility for items lost in the post.
Please send your return requests via email to firstname.lastname@example.org and ensure to include the following:
Full Name -
Order Number -
The reason for return -